MYKONOS EXCLUSIVE TOURS

LIVE THE ADVENTURE

Booking Process, Terms and Conditions

Booking Process

The online booking process consists of 6 steps.

  1. You select the prefer Tour and the Full day or Half dy Duration
  2. You select date / time and the pick-up and drop-off locations. 
  3. You enter the number of passengers and the extra adults and the kids (if any)
  4. Fill the appropriate fields with detailed - personal data for the tour reservation
  5. Choose any option you like from available extra services 
  6.  In order to receive a confirmation page for your reservation, you must accept the terms and conditions. This page is secured (you may check the security certificate) and all data is encrypted. The advance payment appears in this page.

As soon as we receive your reservation, Mykonos Exclusive Tours will accept it or not depending on the availability. This is the reason why making your reservation some time in advance is important, especially during the peak season of July and August.
In order a reservation to take effect, a down-payment is required. These payments will only be RESERVED in your account until the final confirmation of the booking. In case a booking is not confirmed for any reason, the payments will not be deducted from your account. Mykonos Exclusive Tours does NOT have the obligation to reserve a tour if the advance payment is not completed. In case the booking is confirmed, the down-payment will be deducted from your account by Mykonos Exclusive Tours respectively, so make sure that the amount for the down-payment is available in your account. An automate from our booking system confirmation email for the reservation with details of the tour will be sent to you via e-mail, so make sure that the e-mail address you provide is correct. In case Mykonos Exclusive Tours cannot confirm your reservation for any reason a cancellation e-mail will be sent to you with suggestions on changing your order; no payments will be captured from your account. It is essential that you provide a correct e-mail address and mobile phone number, as the email (=voucher) contains important information on the tour at your destination. Pick-up instructions and telephone numbers will be written on your voucher. No refund is made due to unreceived or unread voucher.  

Payment method

In case the booking is confirmed, the down-payment will be deducted from your account by Mykonos Exclusive Tours respectively. The final confirmation/voucher for the reservation will be sent via e-mail, so make sure that the e-mail address you provide is correct and the amount for the down-payment is available in your account.

Pick-up information

While making your reservation, it is essential that you provide some important information: 
For Airport pick-ups, the flight number and arrival time, before the tour start date is required. 
For pick-up from Ports, the name of the ferry/cruise ship and arrival time is required. 
For pick -up from Hotel/Residence the name of the hotel/residence and -if available- the telephone number and address too, are required. 
If this information is not available at the time of booking, you have to inform Mykonos Exclusive Tours about these details at least 3 days before the tour start date either online or by phone at the number appearing on your voucher. If this information is not provided in time; Mykonos Exclusive Tours cannot accept responsibility or compensation for a failed tour.  

Modifications 

In order to make a modification, you have to cancel your initial booking in order to make a new one, or you can contact us by email. If the modification is made at least 7 days prior to the date of the tour, the down-payment is refunded. No admin fees will be charged.